Online Orders

Our shopping cart system allows you to select items while viewing the catalog. Once you have finished shopping, proceed to the payment page from the cart and follow the instructions to fill out the necessary information.

Payment is available by credit card (single payment only). We accept VISA, MasterCard, American Express, JCB, and Diners Club. All charges will be billed in US dollars, and the amount will be converted to Japanese yen based on the credit card company’s exchange rate. Please contact your credit card issuer for details on conversion rates.

Shipping costs are automatically calculated based on the weight and volume of the purchased items and will be displayed at the checkout page. Please check your items upon arrival. If there is any damage, contact us immediately. The usual delivery time for items in our online catalog is 7 to 10 days. If it takes more than two weeks, we will notify you in advance. Normally, no customs duty is applied to auto parts, so only consumption tax is required. However, depending on the content of the items, customs duty may apply. This charge will be invoiced by the courier service in Japan and must be settled separately. For details, please contact FedEx Customer Service (Toll-Free: 0120-003200).

We accept returns and exchanges for unused items within 30 days of receipt. Please contact us in advance if you wish to return items. Shipping costs for returns and exchanges will be borne by the customer. If we delivered the wrong item due to our error, we will cover all costs, including return shipping, and exchange it for the correct item. If the item is defective, we will exchange it for a new one within six months, even if it has been used. We will cover the cost of the replacement item’s shipping, but import duties and return shipping costs will be the customer’s responsibility. Please note that we cannot reimburse installation fees for the returned item.

Orders and deliveries are available only within Japan. For orders or deliveries from other countries, please contact us. Even if the parts are not listed in this online catalog, we can order and sell all Porsche-related parts, including genuine parts. Please refer to the Special Order page for details.